Privacy Policy

1. INFORMATION FOR THE USER

ACC Cultivo de Hongos Asesoría, S.L.U., hereinafter, Website Owner, is the party responsible for processing the personal data that users may provide through this website, e-mail, telephone, or any other means, and hereby informs that said data shall be processed pursuant to the current provisions on the protection of personal data; therefore, the following information on data processing is provided:

The User guarantees the accuracy and truthfulness of the personal data provided, and exonerates the Website Owner from any liability thereof by committing to duly update them and to inform the Website Owner of any change in them.

The products and services offered by the Website Owner are not meant for under age users. Therefore, if the User is under 18, we ask you not to provide your personal information. In the event of receiving personal information of under age users, these shall be deleted the moment we become aware of this.

The Website Owner shall conduct the data processing for the following purposes, depending on the reason why the User provided them:

 

CONTACT / ENQUIRIES

Processing Purpose: Answering and monitoring received enquiries, requests or petitions, as well as keeping in touch with those who have shown interest in the company, its products or services.
Data Retention Criteria: Data will be kept for the time needed to process and answer the enquiry.
Legitimate Data Processing: The legal basis of data processing is based on the legitimate interest of the Website Owner to handle and answer to received communications or requests or the consent given by the User when providing his/her data.

 

QUOTATIONS

Processing Purpose: Preparing quotations requested by Users, their subsequent monitoring, as well as keeping in touch with those who have shown interest in the company, its products or services.
Data Retention Criteria: Data will be kept in the system indefinitely, so long as the User does not request a deletion of their data.
Legitimate Data Processing: The legal basis of data processing is based on the legitimate interest of the Website Owner to handle received requests or the consent given by the User when providing his/her data.

 

PROCUREMENT OF SERVICES OR PRODUCTS

Processing Purpose: Properly providing the requested services, maintaining business relationships between both parties, and carrying out management tasks (billing, collections, etc.), as well as complying with legal obligations entailed.
Data Retention Criteria: Data will be kept for the duration of the contractual or commercial relationships between both parties and so long as the data deletion is not requested, and, if that were the case, for the time provided by the current regulation (fiscal, commercial, etc.) on the determination of liabilities.
Legitimate Data Processing: The legal basis of data processing is the execution and maintenance of contractual relationships between both parties, as well as the enforcement of legal obligations (fiscal, commercial, etc.) entailed.

 

SENDING OF BUSINESS COMMUNICATIONS

Processing Purpose: Sending information through any postal or electronic means regarding deals and offers, events and activities, and other advertising information of the Website Owner.
Data Retention Criteria: sData will be kept in the system indefinitely, so long as the User does not request a deletion of their data.
Legitimate Data Processing: Sending of business information to clients is based on the legitimate interest of the Website Owner to send business communications about products or services similar to those requested through a contract, thus earning their loyalty. Sending of business communications to non-clients is based on the explicit consent requested at the time of the data collection.
However, in any case, the User has the right to object to the processing of data, by using any of the means described in this document.
The withdrawal of said consent shall in no case affect any business relationship. However, data previously processed for said purpose will not lose its legality due to said withdrawal.

Data Sharing: : Data shall not be shared with third parties, unless there is a legal obligation or data sharing may be necessary for maintaining and developing the relationships between both parties or for providing services, including but not limited to:

  • Competent Public Administrations, to comply with the applicable regulation.
  • Financial/Bank Entities, to manage collections and payments.
  • Providers of services hired by the Website Owner, who shall have the condition of the processing party.

User Rights:

  • Right to withdraw his/her consent at any moment.
  • Right to the access, rectification, portability and deletion of his/her data and right to restrict or object to its processing.
  • Right to file a claim before the control authority (agpd.es) if he/she considers that processing does not comply with the regulation in force.

How to exercise these rights?
Users may exercise their personal data protection rights by sending a written notice to ACC Cultivo de Hongos Asesoría, S.L.U. C/Río Tirón, 6 – 1º C – 26500 Calahorra (La Rioja), stating the reference “EXERCISE OF LOPD RIGHTS” or to acc@cultivarhongos.com, attaching a copy of their National ID or other equivalent identification and stating their names and surnames. The petition shall contain the request, address for notification purposes, date and signature. The User may also exercise his/her rights through legal representation; in this case, aside from the User´s ID, the National ID and a document certifying such representation shall also be provided.

You may request the forms necessary to exercise said rights by stating which right you wish to exercise.

 

SOCIAL MEDIA

We inform you that you may find us in Social Media. The processing of data belonging to individuals that become followers and/or create links or connect via the social media of the official websites of ACC Cultivo de Hongos Asesoría, S.L.U., shall be governed by this paragraph, the remaining privacy policy, as well as the terms of use, privacy policy and other access, use and similar regulations belonging to the corresponding social network. The provider shall process said data with the purpose of correctly managing their presence on the corresponding social network, informing about activities, products and/or services of ACC Cultivo de Hongos Asesoría, S.L.U., or of third parties that could be related to our activity, as well as for other purposes stipulated by Social Media regulations.

 

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

By checking the corresponding boxes and entering data in the fields marked with an asterisk (*) on the different forms, Users expressly, freely and unmistakably accept that their data is necessary in order to attend to the provider’s request, being the inclusion of data in the remaining fields voluntary.

Should all of this required data not be provided, information and services that are fully adapted to the users’ needs cannot be guaranteed.

 

3. SECURITY MEASURES

In accordance with the provisions of the current legislation on the protection of personal data, the WEBSITE OWNER complies with all provisions of the GDPR and LOPD regulations for the processing of personal data for which it is liable, and manifestly complies with the principles described on the GDPR and LOPD, whereby the data is processed in a manner that is lawful, loyal and transparent with respect to the interested party, being appropriate, relevant and limited to what is necessary, according to the processing purposes.

The WEBSITE OWNER guarantees the implementation of the appropriate technical and organizational policies for applying the security measures established by the GDPR and LOPD, in order to protect the rights and freedoms of Users, and has provided them with the adequate information to be capable of exercising them.